Help Center
Frequently Asked Questions
When you make a purchase, your payment is held securely in escrow until the seller completes the transfer. Once you confirm receipt, the funds are released to the seller.
Go to your profile settings and upload a government-issued ID. Our team will review and verify your identity within 24-48 hours.
We charge a 3% commission on successful transactions. Escrow fees vary by payment method and are clearly displayed before purchase.
Domain transfers typically take 5-7 days depending on the registrar. Website transfers are usually completed within 24-48 hours.
Contact our support team immediately. Provide evidence and documentation. We'll investigate and work to resolve the issue fairly.